Getting started

Welcome to Banner Connect. Start with the four steps below, then use this page whenever you want to know what a tab in your menu is for.

Banner Connect by Banner 61

Start here

Four steps for your first week.

0 of 4 done
  1. Put your inquiry form on your website
    This is how families reach you. Most schools are done in ten minutes.
    Open guide
  2. Connect Facebook, Instagram and Google
    Messages from your pages land in one inbox with your email and texts.
    Open guide
  3. Connect your calendar
    Visits booked online show up on the calendar you already use.
    Open guide
  4. Install the mobile app
    Answer families from your phone, even when you're away from your desk.
    Open guide

What each tab in your menu is for, and the first thing to try.

Dashboard

How enrollment is going, at a glance.

Enrollment funnel
How many families reach each stage, and how many move on
Tuition in pipeline
The total tuition of every family still deciding
Tasks
Your follow-ups, with overdue ones in red

Try this first: Open it each morning and work your task list from the top.

Ask AI

Ask a question about your account in plain English.

Questions
"How many families inquired this month?" or "Who hasn't heard from us in two weeks?"
Help
"How do I add a staff member?" and other how-to questions

Try this first: Ask it which families are waiting on a reply.

CRM

Every family, every conversation and every follow-up.

Contacts
A record for each parent, with every email, text and form they've sent
Conversations
One inbox for email, texts, Facebook, Instagram and Google messages
Snippets
Saved replies for questions you answer often, like tuition or uniforms
Opportunities
Your enrollment pipeline: one card per family, from inquiry to enrolled
Tasks
Follow-ups assigned to a person with a due date
Students
The children in each family, with grade and status

Try this first: Open Opportunities and find the newest family in New Inquiry.

Calendars

Visits, tours and assessments, booked online by families.

Calendar View
Everyone coming in this week
Appointment List
Every booking in a list you can search and filter
Meeting Calendars
Your booking pages: campus visits, tours, assessments
Connections
Sync with Google or Outlook so nothing gets double-booked

Try this first: Connect your Google or Outlook calendar.

Forms & Docs

What families fill out, sign and send you.

Forms
Inquiry, info packet, visit request and other forms for your website
Surveys
Short questionnaires, like visit feedback
Documents & Contracts
Enrollment contracts and agreements families sign online

Try this first: Copy your inquiry form onto your website.

Marketing

Emails and pages that bring families in and keep them close.

Emails
Ready-made templates and email campaigns to families
Trigger Links
Links that tag a family or start a follow-up when clicked
Funnels
Landing pages for an open house, an ad or a scholarship
QR Codes
Codes for flyers, banners and event tables
Video Testimonials
Short videos from happy parents for your website

Try this first: Read the three emails new families already receive.

Automations

The follow-up that happens on its own.

Workflows
Already built for you: info requests, visits, events and families who go quiet

Try this first: Look through what's already running before you build anything new.

Reporting

Where your families come from and what's working.

Reports
Lead sources, appointments and email results
SEO
How your website shows up in search
Site Analytics
Visits to your Banner Connect forms and pages

Try this first: Check which lead source sent you the most families this year.

Payments

Application fees, deposits and invoices.

Invoices
Send a bill and get paid online
Payment Links
A link for an application fee or enrollment deposit
Transactions
Every payment in one place

Try this first: Ask Banner 61 to connect your payment account before you send anything.

Advanced

Set once, rarely touched. Banner 61 handles most of it.

Custom Values
Your school's name, address and phone, used in every email
Custom Fields
Extra details you track, like grade of entry
Media Storage
Logos and photos used in emails and forms
Domains and Brand Boards
Your web addresses and brand colors

Try this first: Check that your school name and phone number are right in Custom Values.

Settings

Your staff, your phone number and your email sending.

My Staff
Add the people on your admissions team
Integrations
Facebook, Instagram, Google and your calendar

Try this first: Add everyone who answers family questions.